MidwayPlus: Workflow Automation for Sales-Tax Handling, Exemption Management, Multi-State Orders, and B2B/B2C Checkout Support

BrandOS B2B/B2C MidwayPlus is a BandOS (Operating System) that automates B2B and B2C checkout, sales-tax handling workflows, exemption-certificate management, multi-state order processing, and buyer self-service for brands selling finished goods. MidwayPlus is not an ERP or tax advisor; it provides the digital infrastructure that helps brands reduce administrative workload, improve documentation quality, centralize orders, and […]

BrandOS B2B/B2C


MidwayPlus is a BandOS (Operating System) that automates B2B and B2C checkout, sales-tax handling workflows, exemption-certificate management, multi-state order processing, and buyer self-service for brands selling finished goods. MidwayPlus is not an ERP or tax advisor; it provides the digital infrastructure that helps brands reduce administrative workload, improve documentation quality, centralize orders, and offer 24/7 purchasing access across wholesale and consumer channels. The platform manages tax calculation, collection, remittance workflows, and exemption documentation for platform-processed orders, while brands remain responsible for their own nexus registrations and state filings.

We are the expertly engineered productivity infrastructure that helps brands operate with the speed, automation, and documentation quality of companies far larger, without adding headcount. And we give customers 24/7 access through modern B2B and B2C digital workflows, plus optional API/EDI connectivity.


1. MidwayPlus Manages the Checkout — B2B and B2C

Every order processed through MidwayPlus goes through a standardized checkout process designed to support:

  • Accurate tax calculation based on available data
  • Automated tax collection when required
  • Secure digital payments
  • Document capture and storage
  • Recordkeeping aligned with state documentation expectations

If tax applies, we collect it. If an exemption applies, we collect and validate it.

This helps reduce one of the most common areas of audit uncertainty for brands.


2. MidwayPlus Collects and Remits Sales Tax on Platform Orders

For transactions processed through MidwayPlus, the platform manages the tax-calculation, collection, and remittance workflows.

This typically means brands no longer need to manage:

  • ERP tax tables
  • Manual rate updates
  • Customer-specific tax logic
  • Drop-ship tax decisions
  • Exemption document collection
  • State-specific calculation setups

You focus on selling.
We streamline the operational workflows behind accurate tax handling.

The brand remains the Seller of Record and Merchant of Record for all transactions; MidwayPlus provides the tax-handling and documentation workflows that support those transactions, but does not replace the seller.


3. MidwayPlus Validates, Stores, and Links Exemption Certificates

Every certificate collected through the platform is:

  • The correct form for the state
  • Completed with required information
  • Signed and dated
  • Linked directly to its related order
  • Stored for the typical audit period

Missing or invalid certificates are a leading cause of sales-tax assessments.
MidwayPlus helps reduce this risk for platform-processed orders.


4. MidwayPlus Helps Reduce Drop-Ship Complexity

Drop shipping is one of the most complex areas of sales-tax documentation.

MidwayPlus supports this by using buyer- and seller-provided data to apply the documentation and tax handling appropriate to the scenario.

This helps reduce staff guesswork and the manual back-and-forth that typically slows orders down.


5. MidwayPlus Gives Brands Back Time

Brands often underestimate the time lost to:

  • Manual email order entry
  • Price lookups
  • Invoice corrections
  • Inventory questions
  • Buyer document requests
  • B2B portal management
  • Pre-sale communication

MidwayPlus automates many of these workflows.

Many brands recover the equivalent of multiple full-time administrative roles.


6. MidwayPlus Keeps You “Open” 24/7/365

Buyers of all types—wholesale, WDs, jobbers, shops, and consumers—can:

  • Place orders anytime
  • View real-time inventory
  • Access correct pricing
  • Review order history
  • Retrieve documents
  • Generate purchase orders
  • Track shipments

This improves accuracy, reduces friction, and supports revenue growth.

Most brands don’t realize how much they lose when they are “closed.”
MidwayPlus makes that visible.

Most buyers no longer want to call or email for quotes, pricing, or availability.
MidwayPlus gives them instant access to:

  • Real-time pricing
  • Availability
  • Order history
  • Account details
  • Tax documents
  • Reorder tools

Happy buyers reorder more often—and more accurately.


What We Do NOT Do or Offer

For clarity and compliance, MidwayPlus does not:

  • Make a brand “fully sales-tax compliant”
  • Eliminate a brand’s economic nexus obligations
  • Replace a tax attorney or CPA
  • Provide legal or tax advice
  • Act as an ERP system
  • Act as a CRM system
  • Function as a simple marketplace

Brands remain responsible for monitoring state nexus thresholds and completing any registrations or filings that apply to them.

However:

When MidwayPlus manages tax-collection and documentation workflows for platform-processed orders, many states may classify these transactions in ways that reduce a brand’s tax-collection responsibilities for those orders under their own rules.

This often results in:

  • Simple “zero-tax-due” filings, or
  • Marketplace-style informational filings

This distinction helps reduce tax-collection-related risk.


What This Means for Your Business

Even if a brand sells $500,000 into a state and triggers economic nexus, MidwayPlus can help reduce exposure related to tax-collection errors on platform orders:

  • Fewer missed or misapplied taxes
  • More accurate rate application
  • Fewer certificate issues
  • Less drop-ship documentation confusion
  • Lower likelihood of back-tax assessments on platform orders
  • Reduced interest and penalty exposure tied to incorrect collection
  • Stronger documentation available for audit review
  • Less administrative rework at year-end

Economic nexus typically creates administrative filings.
Incorrect tax handling creates financial consequences.
MidwayPlus helps reduce the risk related to the latter.


Why Brands Choose MidwayPlus

1. Time Back

Brands regularly tell us:
“We gained the equivalent of 2–3 full-time employees — without hiring anyone.”

2. Fewer Errors

Automated workflows reduce pricing, shipping, order-entry, and documentation errors.

3. 24/7 Digital Ordering

We ask every brand:
“How much do you sell when you’re closed?”
With MidwayPlus, you find out.

4. Better Buyer Experience

Buyers get access instead of email chains — resulting in happier, more repeat customers.

5. Unified B2B + B2C Commerce

Every buyer type uses the same portal — not a patchwork of websites, PDFs, and manual messages.

6. Clean Operations at Scale

Most brands are 10–20 years behind in digital operations.
MidwayPlus lets them leap forward instantly with automated workflows and clean order visibility.


Why Wholesale Brands Especially Benefit

Wholesale companies often rely on:

  • Trusting buyers to be exempt
  • Older or incomplete certificate files
  • “We’ll get it later” documentation
  • Mixed ERP/email/spreadsheet workflows
  • Outdated or incorrect forms
  • The belief that “wholesale = exempt”

States do not see “wholesale.”
States see “taxable unless properly documented as exempt.”

MidwayPlus helps capture and manage that documentation for platform orders.


A Simple Way to Think About It

Without MidwayPlus, brands must:

  • Collect tax or obtain exemption certificates
  • Validate certificate details
  • Store documents properly
  • Remit tax correctly
  • Track rules in every state
  • Manage drop-ship variations
  • Maintain audit-ready records
  • Correct errors after the fact

With MidwayPlus, brands typically:

  • Register in states where they exceed nexus thresholds
  • File the required returns
  • Rely on MidwayPlus to automate tax-collection and documentation workflows for platform orders

We handle the operational complexity.
You maintain compliance control.


The Value MidwayPlus Creates

Many brands avoid significant administrative burden and potential tax-related issues, such as:

  • Preventable tax-collection mistakes
  • Manual data entry
  • Certificate-management workload
  • Buyer-specific tax-logic maintenance
  • B2B workflow inefficiencies
  • Order-related support overhead

MidwayPlus functions as infrastructure, not just software.


Final Word

MidwayPlus does not eliminate a brand’s state registration or filing obligations.
But we streamline and automate the operational steps that commonly lead to errors, inefficiencies, and sales-tax-related risk in multi-state selling.

You sell.
We help handle the complexity.
Together, your customers get a more modern, accurate, and efficient ordering experience.


What You Get on Day One

  • A connected commerce system
  • A 24/7/365 B2B solution
  • A partner that cares about your company
  • Your B2C checkout modernized (optional)
  • Your orders unified
  • Your customer communication workload reduced
  • Your operations more scalable

BrandOS (Operating System)

www.midwayplus.com

MidwayPlus: The Solution for B2B Portal Searches

Steve Christy
Steve Christy
Director of Software & Technology & Co-Founder

After working as a full-stack developer for many years, Steven Christy decided to take the plunge into starting his own business.

Steve is not just a MidwayPlus co-founder, his agile knowledge of business applications and scalable e-commerce websites have resulted in total annual revenues of more than 40M yearly sales on multiple online platforms.

Steve’s vast back-end knowledge and training have been critical to build MidwayPlus into the successful software tool it is today.

Albert Reda
Albert Reda
Director of Business Development & Co-Founder

In his more than 20-year career in the automotive industry, MidwayPlus co-founder Albert Reda has built over $100M in business revenue.

Albert’s unprecedented sales and marketing know-how have helped to catapult several up-starts into brand leaders in the High-Performance market segment.

Albert has an unparalleled talent of bringing resellers and brands together and is the cornerstone of MidwayPlus’ mantra ‘it’s all about connections.’

Greg Atkins
Greg Atkins
COO, CISO, & Co-Founder

Greg Atkins has built and sold successful IT companies throughout his tenure.

Greg’s innate ability to optimize a company’s operating capabilities, while maximizing customer satisfaction have made him a key component to the success of launching MidwayPlus.

Greg’s clear understanding of business strategies and financial policies are due, not only to his degree in economics, but his years of honing his business acumen at Motovicity Distribution and The I.T. Management Group.

Greg’s solution-oriented approach to work closely with our business partners ensures an efficient and world-class client experience.